FAQ & support

Help with Mayo Sky Courier and the player website.

What is the game about?

Carry the valley's letters through orchard, stone, ice and snow in a little plane with a big job. The overview has the story and mechanics, and the guide has the controls.

How much is in the playtest?

The documented Windows playtest has 6 chapters. Features can change during development.

Can I download or buy it here?

No public download or release date is currently announced. Steam and mobile dates remain unannounced. Check development and availability for updates.

Do I need an account to read the guide?

No. The overview, controls, development information and support instructions are public. Player account tools handle profiles and cloud progress separately.

How do I troubleshoot a cloud save?

Use the refresh control in your player account to reload progress. Download a backup before replacing a save. Include the game and build version if you contact support.

What if a recovery email is missing?

Check spam and wait before trying again. The support page explains what information to include if the problem persists. Never send a password or access token.

Where do I report a bug or ask about my data?

Use support and feedback for a reproducible problem or data question. The privacy notice explains the website’s handling of player information.